Professional staffFriendly techniciansThorough treatmentsKnowledgeable techniciansResponsive serviceQuick serviceQuarterly maintenanceCompetitive pricingEfficient inspectionsGreat communication
About this business
Carolina Pest Management (CPM) has been providing service in the Carolinas since 1939. The pest control sector has experienced many changes over the years. Exceptional customer service has remained consistent. We are proud that the majority of our new clients come from referrals from our satisfied clients. It is because of you, our clients, that we have been in operation for over 70 years, and we are grateful for your patronage.
Reviews Summary
Feedback responses can be summed up as overwhelmingly positive. Most clients appreciate the expertise of Carolina Pest Management technicians. They applaud their care of their properties and are grateful for their trustworthiness. Communication from the office staff is clear and the online payment system is convenient. The company's systematic evaluation is appreciated. These customers credit the monthly fees for their homes' long-term cleanliness and insect-free status. Client service is extremely responsive, technicians are knowledgeable and professional and business practices are on point. Many customers advocate for continuous service and claim they have spotted no pests in years. Employee Amanda was also especially praised for her professional, courteous, and educational visits. A few customers commented on the company's numerous treatments and how pest-free their homes remained. Other clients, on the other hand, were unexpectedly ambushed by pests hours into their routine. One customer was concerned about outdoor pest retreatments. Overall, most customers believe the organization is a long-term, viable pest control option.
Frequently asked questions
7 questions
What do Carolina Pest Management clients say about the work?
Clients frequently praise the professionalism and thoroughness of the technicians. Many reviewers highlight the team's punctuality, friendly demeanor, and effective pest control results, particularly mentioning specific technicians like Jason and DJ for their outstanding service.
Does Carolina Pest Management offer general pest control services in Charlotte?
Yes, they provide general pest control services, including General Pest Control Treatment, Ant Treatment, and Quarterly Maintenance Service, ensuring comprehensive pest management for homes in Charlotte.
What are the hours of operation for Carolina Pest Management?
Their hours are as follows: Monday: 8:00 AM-5:00 PM, Tuesday: 8:00 AM-5:00 PM, Wednesday: 8:00 AM-5:00 PM, Thursday: 8:00 AM-5:00 PM, Friday: 8:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get a termite inspection from Carolina Pest Management?
Yes, they offer termite services, including Termite Inspection and Termite Treatment, making them a reliable choice for termite management in the area.
How does Carolina Pest Management handle specialized extermination?
They provide specialized extermination services, including Hornet/Yellow Jacket Extermination and Powder Post Beetle Treatment, ensuring targeted solutions for specific pest issues.
What do customers say about the responsiveness of Carolina Pest Management?
Reviewers often mention the team's quick response to pest issues and their willingness to accommodate scheduling changes, reflecting a commitment to customer satisfaction.