Dallas, Texas-founded HomeTeam Pest Defense in 1996.
Leading pest control business for home constructors
Currently provides over 2,000,000 services per year.
Focuses on Taexx® houses, an automated home system that integrates pest control and company services.
The local community of residents and businesses can use PureSpaceTM, a sanitisation programme.
Homeowners can obtain traditional termite and pest control services.
1,900+ employees
More than fifty locations
Reviews Summary
The company's reviews are mostly positive. Several customers are pleased with the prompt, courteous, and efficient customer service. Technicians exhibit extensive knowledge of the products and services, as revealed in positive assessments. However, some customers worry they will need time to assess the effectiveness of the service, and it is still too soon to conclude. Most reports mention a specific technician who went beyond, with a personalized touch like following up after the service and being polite and communicative, increasing loyalty. Pest problems are not all the same, so these seemingly small personal touches make all the difference. Customer reports say they feel valued and their needs are understood and met. Customers have also lauded the pest control companies for the preventative guidance given, such as on the food storage. Teams tend to provide the service ensuring customer education is key and this is what Omar and others techs tend to win a lot of business helping a lot. Despite occasional complaints on pricing or the company's policies, the majority of customers recommend the company as the best choice for pest control services. It would be better to recommend. In total, they appreciate the whole service and experts like Omar are critical so many customers expect the service to be of similar high quality and are willing to refer.
Frequently asked questions
7 questions
What do HomeTeam Pest Defense clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Many highlight the expertise of technicians like Omar and Sheldon, who provide detailed explanations and effective treatments, resulting in noticeable improvements within days.
Does HomeTeam Pest Defense offer mosquito control services, and how effective are they?
Yes, they provide mosquito control services, including initial treatments and regular maintenance. Reviewers have noted the effectiveness of their treatments, with many expressing satisfaction with the results and the team's thorough approach.
Can I get a comprehensive home inspection from HomeTeam Pest Defense?
Absolutely, they offer comprehensive home inspection services along with follow-up inspections. Clients have reported thorough inspections that include helpful tips to prevent pest issues, showcasing the team's commitment to customer education.
What are the hours of operation for HomeTeam Pest Defense?
Their hours are as follows: Monday: 8:00 AM-6:00 PM, Tuesday: 8:00 AM-6:00 PM, Wednesday: 8:00 AM-6:00 PM, Thursday: 8:00 AM-6:00 PM, Friday: 8:00 AM-6:00 PM, Saturday: Closed, Sunday: Closed.
How does HomeTeam Pest Defense handle general pest treatment?
They offer general pest treatment as part of their pest control services, which includes monthly maintenance and specialized treatments for specific pests like roaches and ants. Clients appreciate the team's knowledgeable approach and effective solutions.
What types of pest control services can I expect from HomeTeam Pest Defense?
HomeTeam Pest Defense provides a range of services, including general pest treatment, monthly pest maintenance, specialized treatments (like for roaches and ants), comprehensive home inspections, follow-up inspections, and mosquito control services.